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Questions about programs, scholarships, documents or your application? Send us a message and a real admissions advisor will get back to you within 24 hours.
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Response time
Within 24 hours, Monday–Saturday (Beijing time).
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Common questions
How fast will I hear back?
An admissions advisor replies within 24 hours, Monday to Saturday. Urgent visa or deadline questions are prioritised.
Is the service free?
Browsing, AI matching and advice are free. A small processing fee applies only when you submit an application.
Can you help with scholarships?
Yes — choose 'Scholarship Question' and tell us your level and field. We'll point you to CSC, provincial and university awards you qualify for.